Understanding MATCH (Member Alert to Control High-risk Merchants)

Understanding MATCH (Member Alert to Control High-risk Merchants)

What is MATCH?
MATCH, or Member Alert to Control High-risk Merchants, is a system developed by MasterCard, also known as the "Terminated Merchant File" (TMF). It is utilized by payment processors and acquiring banks to identify merchants who have been terminated for cause by other acquiring banks. Merchants may be included in this list due to reasons such as fraud, excessive chargebacks, legal violations, or non-compliance with payment network regulations.

Payyit’s Elite Membership for Merchants on MATCH

At Payyit, we recognize the challenges faced by merchants listed on the MATCH system. Our Elite membership is designed to provide comprehensive support and customized solutions for high-risk merchants.

How to Upgrade to Elite Membership

Log In and Navigate: Log into your Payyit account and access the Dashboard.
Modify Your Plan: Tap the ‘Modify Plan’ option in your Dashboard to view and select the Elite plan.
Upgrade: Follow the prompts to upgrade your account to the Elite plan.

Next Steps After Upgrading

Contact Customer Support: Once your plan is upgraded, contact our customer support to inform them of your MATCH listing and discuss your needs for a merchant account.
Provide Necessary Details: Communicate any specific compliance or operational requirements that your business must adhere to.

Additional Support Options

Chat with Us:
For any assistance during the upgrade process or while navigating the Payyit platform, utilize the “Chat with Us” feature in your Dashboard. This option connects you directly with our customer support team who can provide immediate help and guidance.

Updated on: 08/05/2024